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Contact us

Updated 10 October 2014

Address

Danish Health and Medicines Authority
Axel Heides Gade 1
2300 Copenhagen S
Denmark


Opening hours

Monday-Friday, 9:30-15:00


Email, telephone and fax

Email: sst@sst.dk
Tel.: +45 7222 7400
Fax (the former Danish National Board of Health): +45 7222 7411
Fax (the former Danish Medicines Agency): +45 4488 9599

The Danish Health and Medicines Authority can receive emails with a maximum size of 25 MB.

Licensing of medicines

Email addresses within licensing of medicines (marketing authorisations)

Reimbursement matters

Email: medicintilskud@dkma.dk

Tel.: +45 4488 9696
Fax: +45 4488 9343

Medicine Prices

A special service hotline takes calls for Medicine Prices every other Monday between 15:00-16:30 (in weeks when the pharmaceutical companies must notify changes in prices and packages).

The Medicine Prices service hotline: +45 4488 9694.


Press enquiries

Press contact


Reception and other entrances to the Danish Health and Medicines Authority

Entrances to the Danish Health and Medicines Authority 

Entrances

  • Entrance 1 – The reception at Axel Heides Gade 1, in the Værket building
  • Entrance 2 – Islands Brygge 67, in the Møllen building
  • Entrance 3 – Deliveries to the canteen, in the Møllen building
  • Entrance 4 – Delivery of goods in general, in the Værket building
  • Entrance 5 – Inner staircase, in the Værket building
  • Entrance 6 – Canteen, in the Værket building
  • Entrance 7 – Deliveries to the canteen, in the Værket building
  • Entrance 8 – The laboratory, in the Værket building
  • Entrance 9 – Deliveries to the laboratory, in the Værket building

Parking

As of 15 September 2013 in order to park in the underground car park or the parking deck, you need to purchase a parking ticket in the vending machine. (The fee is DKK 10 per hour)

You cannot park in parking spaces where signs indicate that a parking permit is needed.

There is free parking in the streets around the Danish Health and Medicines Authority. The blue lines (labelled 'fri parkering') on the map below indicate where you can park free of charge.

Where to park at the Danish Health and Medicines Authority

Delivery of goods to the Danish Health and Medicines Authority

Goods can be delivered to the Danish Health and Medicines Authority, Monday-Friday, 8:30-15:00.

If you are to deliver goods to the Danish Health and Medicines Authority, drive up the slope from the street Erik Eriksens Gade.

There are different entrances to use depending on the type of goods being delivered:

  • Entrance 3 – Deliveries to the canteen, in the Møllen building
  • Entrance 4 – Delivery of goods in general, in the Værket building
  • Entrance 7 – Deliveries to the canteen, in the Værket building
  • Entrance 9 – Deliveries to the laboratory, in the Værket building

Disabled parking bays

There is a disabled parking bay at Entrance 1 – the reception at Axel Heides Gade 1, in the Værket building. The doors are open during opening hours.

In addition, there is a disabled parking bay at Entrance 2 and one at Entrance 4.

On arrival, please call either the person who is expecting you, or contact us on our main number +45 7222 7400.

Wheelchair users - handicap lift

At Entrance 1 – the reception at Axel Heides Gade 1, in the Værket building, there is a handicap lift from the entrance door to the reception desk.


Letters

Letters can be handed in at the reception desk (Entrance 1 – the reception at Axel Heides Gade 1, in the Værket building) during opening hours: Monday-Friday, 9:30 - 15.00, or can be left in the letter box outside Entrance 1 at any time. The letter box is emptied Monday-Friday at 8:30.

We do not receive urgent deliveries by courier outside our opening hours, unless personal receipt and delivery is agreed directly with the recipient.


Public transport

If you are visiting the Danish Health and Medicines Authority by public transport, we recommend you to use the journey planner at rejseplanen.dk. It is available in English, German and Danish.